A systematic approach to long-term success through customer satisfaction and continuous improvement in manufacturing processes.
Total Quality Management is a management strategy aimed at embedding awareness of quality in all organizational processes. In a practical manufacturing context, TQM involves comprehensive data collection and analysis, continuous improvement methodologies like Kaizen, and adherence to quality standards, ensuring products meet or exceed customer expectations.
An automotive manufacturer implements TQM by integrating statistical process control (SPC) in its assembly line, achieving a defect rate below 1 part per million (PPM).
Commonly used in high-precision industries like automotive manufacturing to minimize defects and improve product quality.
A consumer electronics company conducts regular quality audits and uses Six Sigma methodologies to reduce process variability, resulting in a 15% increase in production efficiency.
Widely adopted in electronics manufacturing for optimizing production processes and enhancing product reliability.